Keyboard or Mouse Problem

Keyboard or Mouse Problem



TIPS:

  • Make sure the keyboard/mouse is firmly plugged into the back of the computer.
  • Try unplugging one or both, and then reinserting it into the back of the computer.
  • Try plugging your USB keyboard/mouse into a different USB socket
  • Replace the keyboard/mouse with one that you know works
  • If you cannot see any lights on your keyboard when you press the Caps Lock or Num Lock key, it may be a dead keyboard.
  • Make sure there is no dirt or fluff clogging up either the optical laser or roller ball on the underside of your mouse. It may require a clean
  • If you are using a wireless keyboard/mouse, try pressing the reset button on the device or replace the batteries.






    • Related Articles

    • Internet Connection Problem

      The following steps assume there is NO Internet access. Specific websites and ISP scan have outages that have nothing to do with your computer or its settings. Troubleshooting Steps Try the following series of steps, in order, to see if this fixes ...

    • Application is Frozen

      Problem: An application is frozen Sometimes an application may become stuck, or frozen. When this happens, you won't be able to close the window or click any buttons within the application. Solution 1: Force quit the application. On a PC, you can ...

    • Nothing appears on the monitor.

      Make sure both the computer and monitor are on. Make sure the monitor is securely plugged into the computer. Make sure the power cable is firmly plugged into the monitor. Some computers have multiple display ports, so make sure you have plugged the ...

    • Application is running slowly

      Problem: An application is running slowly Solution 1: Close and reopen the application. Solution 2: Update the application. To do this, click the Help menu and look for an option to check for Updates. If you don't find this option, another idea is to ...

    • Computer freezes or Behaving strangely

      Tips: Try restarting your computer. Many basic problems can be resolved easily and quickly this way. Press the Ctrl & Alt & Del keys on your keyboard together at the same time. This should bring up a menu that will allow you to run Task Manager. In ...