General
How to Update MemoQ
· Open the MemoQ menu: at the top left, click the MemoQ tab. · From the Menu, choose My MemoQ. · On the MemoQ pane, click Check for updates. The Check for updates windows open. · Allow memoQ to check and install updates ...
How to manually log a ticket in Zoho Desk?
Most businesses today serve their customers over the telephone. So, once an agent has heard what the customer wants over the phone, he should eventually log a ticket to acknowledge the problem. Zoho Desk provides an intuitive Add ...
How to create a test ticket by myself?
If you've signed in using Zoho Email for accesing Zoho Desk, you are ready to create your first test ticket. Before that did you notice that we'd sent you a welcome email that was added as a ticket? This sample ticket helps you learn the baby steps ...
What is Zoho Desk and how to use it.
Getting started with Zoho Desk Zoho Desk is web-based help desk software that gives you the ability to manage your customer support activities efficiently. Zoho Desk allows you to assign, track and set up alerts on help desk tickets easily. You can ...
Run fewer programs at the same time
Don't have too many programs running at the same time. Each running program consumes a bit of the system's resources. Have multiple open windows for the same program (e.g. having three Word documents open) also lowers resources as each window takes ...
Cannot login to Windows
Ensure you are using your correct username and password. Check that Caps Lock/Num Lock isn't on by mistake. Check that your password is what you are expecting it to be by typing it into the Username box. This allows you to see what you are typing in ...
Nothing appears on the monitor.
Make sure both the computer and monitor are on. Make sure the monitor is securely plugged into the computer. Make sure the power cable is firmly plugged into the monitor. Some computers have multiple display ports, so make sure you have plugged the ...
Computer freezes or Behaving strangely
Tips: Try restarting your computer. Many basic problems can be resolved easily and quickly this way. Press the Ctrl & Alt & Del keys on your keyboard together at the same time. This should bring up a menu that will allow you to run Task Manager. In ...
Keyboard or Mouse Problem
TIPS: Make sure the keyboard/mouse is firmly plugged into the back of the computer. Try unplugging one or both, and then reinserting it into the back of the computer. Try plugging your USB keyboard/mouse into a different USB socket Replace the ...
Internet Connection Problem
The following steps assume there is NO Internet access. Specific websites and ISP scan have outages that have nothing to do with your computer or its settings. Troubleshooting Steps Try the following series of steps, in order, to see if this fixes ...
Application is running slowly
Problem: An application is running slowly Solution 1: Close and reopen the application. Solution 2: Update the application. To do this, click the Help menu and look for an option to check for Updates. If you don't find this option, another idea is to ...
Application is Frozen
Problem: An application is frozen Sometimes an application may become stuck, or frozen. When this happens, you won't be able to close the window or click any buttons within the application. Solution 1: Force quit the application. On a PC, you can ...
Power button will not start computer
Problem: Power button will not start computer Solution 1: If your computer does not start, begin by checking the power cord to confirm that it is plugged securely into the back of the computer case and the power outlet. Solution 2: If it is plugged ...
Defragting using Piriform Defraggler
Defragmenting whole hard drives with Defraggler in Windows. 1. Select the search bar on the taskbar and enter defraggler. 2. In Defraggler, select the drive you want to defragment at the top of the window. You can also ...
Antivirus Scanning for Protection of machine and files
1. Open the Malwarebytes application or type in the search bar and click Run. 2. Click Scan. 3. Wait for the Malwarebytes scan to complete. 4. Click on “Quarantine” When the scan has completed, you will be presented with a screen ...
Optimizing HDD and SDD Drives
Select the search bar on the taskbar and enter defrag. Select Defragment and Optimize Drive. .Select the disk drive you want to optimize. 4. Select the Optimize button.